Question 1

How do I place an order on Merry Parts?

Accepted Answer

Browse our catalog, add items to your cart, and proceed to checkout. You can create an account for faster checkout and order tracking.

Question 2

What payment methods do you accept?

Accepted Answer

We accept major credit/debit cards, net banking, UPI, and select wallets. All payments are processed securely.

Question 3

How long does shipping take?

Accepted Answer

Standard shipping takes 3-7 business days. Express shipping is available for select locations and takes 1-3 business days.

Question 4

Can I return or exchange a part?

Accepted Answer

Yes, most items can be returned within 30 days of delivery if unused and in original packaging. See our Refund & Cancellation Policy for details.

Question 5

How do I track my order?

Accepted Answer

Once your order is shipped, you will receive a tracking link via email or SMS. You can also track orders from your account dashboard.

Question 6

Do you offer warranty on parts?

Accepted Answer

Many parts come with a manufacturer warranty. Warranty details are mentioned on the product page or can be requested from our support team.

Question 7

What if I receive a damaged or wrong item?

Accepted Answer

Contact us within 48 hours of delivery with photos. We will arrange a replacement or refund as per our policy.

Question 8

Can I cancel my order?

Accepted Answer

Orders can be cancelled before shipment. If already shipped, please refer to our Refund & Cancellation Policy.

Frequently Asked Questions

How do I place an order on Merry Parts?+